What Is Considered an HVAC Emergency for Homeowners?

An HVAC emergency for homeowners is any heating or cooling failure or hazard that makes the home unsafe, unprotected, or unlivable and requires same-day service. Most often it’s a complete loss of heat in freezing weather or a loss of cooling in extreme heat; burning odors or violent noises can also indicate urgent risk. During an emergency visit, American Vintage Home quickly diagnoses and restores operation on furnaces, boilers, heat pumps, radiant floors, steam heat, and high-velocity systems. Our 24/7 team routinely handles urgent calls across Chicago’s North Shore, including the Golf area. Home Service Plan members receive priority emergency service, and covered after-hours calls are discounted $79.

Call now if you notice any of the following:

• No heat during freezing temperatures
• No cooling during high temperatures
• Burning or electrical odors
• System won’t turn on

If conditions are severe or you smell burning, turn the system off and request emergency service immediately.

Updated: 2026-04-05

Need help in Golf, IL? Call (847) 440-5642 or book online. “Very few companies install/repair steam heating systems, these guys were quick to respond and had me up and running within a week.” — Frances M.